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Communication3 min read

How to make your point without always needing to be right

Better conversations begin when the goal is understanding, not winning—make your point, listen carefully, and stay willing to correct yourself.

Blue DotQuot quote card reading ‘Make your point in a way that leaves room for correction.’

We all have opinions about things. Some of those opinions are based on facts and experience. Others are based on assumptions, emotions, or things we have heard from people we trust. The problem is that we do not always know the difference. We can be absolutely convinced that we are right about something and still be wrong.

Treat disagreement as a search for understanding

When you are having a disagreement with someone, try to make your point without turning the conversation into a competition. You do not have to prove that you are smarter or more knowledgeable than the other person. The purpose of a discussion should be to improve understanding, not merely to win an argument.

Listen for what you might have missed

One of the most important communication skills is knowing how to listen. Not just waiting for the other person to finish speaking so you can respond, but actually considering what they are saying. They might know something you do not. They might see something you have overlooked. Even if you disagree with most of what they are saying, there might be something worth learning.

Strong opinions still need evidence

Being open-minded does not mean you should not have strong opinions. There are times when you need to take a firm position. But make sure your confidence is supported by knowledge, and remember that even the things you know well might not be as simple as you think.

Look for reasons you might be wrong

We tend to spend more time looking for reasons why we are right than looking for reasons why we might be wrong. That is one of the ways we deceive ourselves. If you are serious about learning and improving your judgment, you have to be willing to challenge your own beliefs.

Changing your mind is part of good judgment

Make your point. Listen carefully. And when you discover that you are wrong, make the necessary correction. There is nothing wrong with changing your mind when you have a good reason to do so. That is how understanding improves.